Contact Lochaven of Noblesville Water Restoration

What should you do before the crew gets to your Lochaven of Noblesville home?

Start by making the area safe, then cut off the water at the closest valve you can reach. You don't need to clean anything up before you call.

• If you can reach the breaker panel from a dry floor, switch off the circuits for the wet rooms. If you'd have to step through water to get there, leave it alone and tell us on the call.
• Find the main shutoff and turn it clockwise until it stops. In a basement it's often next to the water meter, low on the wall that faces the street.
• If a frozen pipe split, close the main valve before it thaws further, and skip open flames or heat guns on the pipe.
• Storm water usually gets in through window wells or the joint where the floor meets the wall. Move what you can to a dry room.
• Water that rises out of a basement floor drain should be handled as contaminated, so stop running water in the house until the crew arrives.
• Get papers and keepsakes off the floor and into a dry room first, since those are the hardest things to replace.
• According to the EPA's guide to mold and moisture, drying water damaged materials within 24 to 48 hours helps prevent mold, which is why the call shouldn't wait until morning.
• If you plan to file with your insurance company, check your policy's notice rules and read the Indiana Department of Insurance claim tips before you make permanent repairs.

What questions come up on the first call?

You don't need everything figured out before you call, and these are the details the team will ask about.

• Which fixture or pipe is leaking, or that you can't tell yet.
• If any of it came up through a toilet or floor drain, since that changes how the crew handles it.
• How much of the lower level is finished space.
• Whether this happened overnight or in the last hour.
• The age of the house, if you know it. Homes in Lochaven of Noblesville date mostly from the 2000s to 2020s, and the decade tells the crew what kind of pipes to expect.
• Whether someone will be home to let the crew in.
• Whether the power to the wet area is on or off.

It's fine to guess on any of these, and the crew will confirm the details on site.

What happens when the crew gets to your Lochaven of Noblesville home?

The visit opens with the source and safety, since drying can't start while water is still coming in.

Every wet area gets a reading and a photo, and that record becomes your photo report.

Our water restoration manager is IICRC certified. The IICRC's S500 standard covers professional water damage restoration, and its S520 standard covers mold remediation.

Before any tear out, the crew walks you through what they found, room by room, so you can decide with your insurance company how you want to move forward.

From there it's extraction and then drying, with the crew checking moisture readings until the wet materials are dry again.

What's worth knowing about water damage in Lochaven of Noblesville homes?

A lot of Lochaven of Noblesville went up in the 2000s to 2020s. Even new homes leak, usually at a washer hose or a sump pump that falls behind in a storm. The mix in Lochaven of Noblesville includes two story homes. A finished basement changes the drying plan, and they're common in this area. If your lot sits low, storm water and groundwater can come in through the foundation, so tell us if the water came from outside. Older homes in the area can still have galvanized supply lines, which corrode and narrow over time. If you're not sure about any of it, the crew will check when they arrive.

Which neighborhoods and nearby towns does this number cover?

This number covers Lochaven of Noblesville and its neighborhoods, including these:

• Estates at Lochaven · homes from the 2000s to 2010s, basements are common
• Lochaven at Noble West · finished basements are common
• Manors at Lochaven · many with finished basements
• Lochaven · built mostly in the 2000s, basements are common

We also take calls from nearby Pebble Brook, Andover, Bridgewater Club, Coverdale, East Harbour, Wellington Estates, Avian Glen and Brookshire. For addresses near the edge of the service area, call and the team will check whether a crew can get there. You can read more about water damage restoration in Lochaven of Noblesville and basement flooding.

What do people ask before calling about water damage in Lochaven of Noblesville?